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Straight answers on ordering, travel, care and warranty — or just ask Viento. He knows the whole range, your orders, your local conditions, and more.

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Orders & shippingDelivery times, tracking, customs & duties → Returns & exchanges30-day returns, swaps and refunds → Warranty & repairsCoverage, claims and spare parts →
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Boards ship free in Europe, the UK and Switzerland — our launch offer. Everywhere else it's a flat 100 in your local currency, and free on every pre-order in the US, Australia and New Zealand. In-stock boards leave within a day or two.

Bags and accessories ship free in every market, on their own or alongside a board — a board with a bag or a leash is still just the board’s 100. Orders start at 75.

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Match volume to your weight and how you ride — all five sizes share the same all-carbon build and price. The quickest way is to ask Viento.

Yes — every Glide folds in half on the TravelFold™ system and travels as checked luggage. The Rolling Waka bag carries the board, foil and wings together.

Send it back within 30 days for a refund or swap — unridden and in its original packaging. Get in touch first and we'll sort the details.

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Every WAKA Glide carries a limited warranty against manufacturing defects. Full terms live on the Warranty page.

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A growing network — Windance (Hood River), MACkite and Green Hat (US), 30 Noeuds (Canada). Ask Viento for the nearest.

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Viento knows the whole range, your local conditions and every order — ask him anything. If it needs a human, he'll bring one of us in.

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Viento handles most questions on the spot, in your language. If something needs one of us, he'll bring a human in.

Talk to a humanViento loops us in — or email hello@waka.surf→